FAQ

We understand having a new project can be a daunting task! So we have listed some of the most commonly asked questions below. If you have any more questions we are happy to answer them. Just fill out our contact form or give us a ring on 02920664004

 

Do you supply purpose made units?

Yes we can supply purpose made units for kitchens, bedrooms and bathrooms/

Can you do all the work?

Yes, we have teams of cabinet fitters, plumbers, electricians, plasterers, gas fitters and we will undertake small building jobs as part your project.

Are your gas engineers, electricians etc. registered?

Yes, our gas engineers are Gas Safe registered, they will register your gas appliances with Gas Safe when fitted. Our electricians will issue a certificate of work done.

Can you carry out building work?

Yes, we will carry out all building work that relates to your kitchen, bedroom or bathroom installation.

Do you run the whole job?

Yes as well as providing the skilled tradesmen to run the job, we make a point of visiting the project regularly to supervise the installation.

Do you take out the old kitchen, bedroom or bathroom?

Yes. We make no charge for removing your kitchen, bedroom or bathroom, all we require is for any units to be empty. We will take them out carefully if you intend to sell or re-use them. The only cost would be for a skip if you wish for them to be disposed of.


Do you deliver everything before the job starts,  and do I have to store the kitchen, bedroom or bathroom?

We make the delivery when we start the work and are on site to receive it unless you prefer otherwise.

How long after ordering, to the installation date?

On average we are working on a 3 week lead time. Although more urgent jobs can be accommodated.

What type of worktops do you supply?

We supply Corian, Granite and Silestone worktops. Laminate or soild wood worktops are supplied in up to 4.1 metres length.

If I want a specific make of appliance can you supply it?

Yes. We can supply most major brands of appliances but are a NEFF specialist, with many years of experience.

Do you do very tall units?

Yes, most of our suppliers make high wall units(900mm high), which will line-up with tall housing and larder units up to 2.3 metres off the floor. However, within our purpose made range we can make wall units up to 1200mm high as specials.

How can I pay?

We are happy to accept a personal cheque or bank transfer. All major credit cards & debit cards are accepted.